Cross-connection control · Annual device compliance
Backflow Testing Sydney
Testable backflow prevention devices exist to stop contaminated water being drawn or pushed back into the drinking supply, and NSW requires them proven annually, with results lodged with Sydney Water. If a test date is approaching, overdue, or you have just inherited a site full of devices, start here.
- Devices
- RPZ · double check · registered air gaps
- Cycle
- Tested every 12 months
- Reporting
- Lodged with Sydney Water
Testing and compliance services
Every device, tested, fixed and reported
Annual backflow device testing
Field testing of RPZ and double check assemblies with calibrated gauges, on the anniversary the register expects.
View service Overhaul kitsDevice repair and re-test
Failed a test? Seats, springs and relief valves are rebuilt with manufacturer kits, then proven again.
View service Cross-connection auditHazard rating and site surveys
A walk of the whole site to rate hazards, find unregistered devices and close protection gaps.
View service AS/NZS 3500.1New device installation
Correctly sized and positioned assemblies installed, commissioned, registered and put on the test cycle.
View service Facilities schedulingPortfolio and multi-site programs
One test calendar, one report format and one point of contact across every property you manage.
View serviceStraight answers
Backflow questions
What actually is backflow, and why the fuss?
Backflow is water reversing direction, siphoned or pushed from a property's pipework back toward the drinking water main. If that water has touched irrigation chemicals, wash-down bays, boilers or medical equipment, the reversal is a public health event. A cross-connection with the wrong pressure conditions is all it takes, which is why prevention devices sit at the boundary.
Which devices need testing every year?
Testable devices protecting medium and high hazards: reduced pressure zone assemblies, double check valve assemblies and registered break tanks. Non-testable protection such as hose vacuum breakers and standard air gaps is not on the annual cycle, though surveys still check it exists where required.
Who is allowed to test a device in Sydney?
A plumber whose NSW licence carries backflow accreditation. The accreditation covers both the field test procedure and the obligation to lodge the test report with Sydney Water. An unaccredited test is not merely informal, it does not satisfy the compliance requirement at all.
What happens if my device fails its test?
The tester diagnoses the failed stage and, in most cases, rebuilds the assembly with a manufacturer kit and re-tests immediately. Only devices with damaged bodies or obsolete parts need replacement. What should not happen is a fail result left hanging, an unresolved fail leaves the property non-compliant and the hazard unmanaged.
I just received a letter from Sydney Water about testing. Is it genuine?
Almost certainly, Sydney Water writes to property owners when a registered device approaches or passes its test anniversary. Check the device reference in the letter against the tag on your assembly, then arrange an accredited test before the stated date to keep the record clean.
We manage multiple buildings. Can testing be consolidated?
Yes, and it should be. A portfolio program aligns anniversaries where practical, batches visits geographically, standardises the reporting and keeps one register across every site, which is precisely the evidence trail auditors and insurers ask facilities teams to produce.
Water discharging from an RPZ relief port means the device is protecting the supply: do not plug, cap or bypass it; arrange service instead. Never remove or dismantle a backflow assembly yourself, and treat any suspected contamination of drinking water as urgent: stop using the supply and contact Sydney Water.
Sites serviced
Metropolitan Sydney coverage
Device populations look different in a CBD tower, an industrial estate and a suburban medical strip. Find your part of the network below.
CBD and inner ring
Sydney CBD, Pyrmont, Surry Hills, the inner west and inner east
Area detailParramatta and the western corridor
Parramatta, Westmead, industrial Silverwater to Eastern Creek and out to Penrith
Area detailSouth Sydney and the airport precinct
Mascot, Botany, Alexandria and the port and airport logistics belt to Sutherland
Area detailHow it works
The annual test cycle, step by step
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01
Identify what needs testing
Supply your Sydney Water reminder letter, last test records or simply the address: the device count, types and due dates are established before anyone quotes a visit.
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02
Schedule around your site
Testing is booked to suit access rules and tenancy hours, with isolation windows agreed in advance where a test briefly interrupts supply to part of the site.
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03
Test, tag and fix
Each assembly is field-tested with calibrated gear, tagged with the outcome, and, where a stage fails, rebuilt and re-proven on the spot when parts and authorisation allow.
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04
Lodgement and records
Passing results are lodged with Sydney Water by the accredited tester, and your copy lands in your inbox with next-due dates so the following anniversary is never a surprise.
Testing and compliance services
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If this is an emergency or anyone is at immediate risk, contact the relevant emergency service or your network or utility operator directly instead of using this form.